The Yachtsman Care Home, Fleetwood

The Yachtsman care home provides care for up to 32 adults, male and female of older age. Our home is based on the sea front of Fleetwood overlooking Morecambe bay. There are two communal lounges,two dining rooms, a sensory room and a sunlounge that overlooks the sea front. Our bathroom and wet room facilities which are accessible for all service users. To meet the needs of our client group we are able to provide several communal areas to enable our service users to feel comfortable and at ease within the accommodation.

We recognise that service users of different ages and abilities will have different interests and so the home is able to provide and support a variety of leisure interests such as gardening, reminisance therapy, crafts, watercolour sessions, ballroom dancing and social groups. Some activities are on the premises whilst others involve going out into the local community.

The Yachtsman prides itself on its ability to provide specialist care for persons with Dementia. Our staff receive regular training both in house and externally to ensure the standards of care we deliver remain high. Our home expects to provide further training where necessary to enable us to deliver appropriate and holistic care to all service users. We only admit service users once we have carried out the necessary assessments to enable all needs to be met. The home will decline to admit a service user if we are unable to meet needs. It is the homes practice to involve outside agencies and with the involvement and support of the multi disciplinary team.

Our staff have significant experience delivering care for service users and all care needs will be discussed on an individual basis prior to admission.
Our Statement of Purpose gives information to prospective service users on how we run our home and what they can expect from us at The Yachtsman.


  • To provide a holistic and appropriate plan of care for each service user.
  • To maintain each service users privacy and dignity.
  • To ensure each service user receives care from outside health professionals when necessary.


  • During the first week of a service users stay a meeting will be held between the manager or representative and the service user and their representative to formulate a detailed plan of care which suit's the holistic needs of the service user.
  • Each service user will have their own care plan in which all information required to provide a high standard of care is documented. This plan is available for all care staff to read to ensure they carry out the correct care.
  • Following the formulation of the care plan the manager or representative will call in any health care professionals deemed necessary to improve the care being delivered - or at any time during the service users stay.
  • Care plans will be reviewed as required by the manager or representative and any changes to the service users health and or care requirements will be documented and changes to care implemented.
  • Subject to the service users agreement the involvement of family and friends is actively welcomed in the service users daily life, within the scope of the care plan. Subject to us receiving consent from the service user, family and friends are encouraged to contribute to the care plan reviews.
    At all times any information recorded in the service users care plan will be written in such a way that it is accessible to the service user and/or representative - taking into account the Data Protection Act 1988.
  • The home will has a strict Medication Policy and Procedure which ensures all service users receive the correct and appropriate medication. These will be reviewed in house by qualified staff and GP when necessary but at least annually and changes implemented under guidance from the GP.
  • Service users where appropriate and in agreement with the management of the home may handle their own medication in accordance with the home's policy and procedure for self medicating service users.
  • Whenever a service user is receiving personal care, the door to the room will be shut and curtains pulled and only those staff required to administer the care will be present. No member of staff will enter the room without knocking to check it is appropriate.
  • Service users will, following a risk assessment, have the right to have a key to their room and be able to lock the door providing all safety requirements are met.
  • All consultations with healthcare professionals, legal and financial advisors are conducted in the privacy of service user's room and a key worker will only be present when necessary or requested by a service user or their representative.
  • Service users may entertain friends and relative in their own room at any time, providing consideration is given to other service users and staff in the home.
  • Service users will instruct staff on their preferred term of address and this will be recorded in the care plan and staff will use this at all times.
  • Service users will wear their own clothes at all times. Service users and/or their representative are asked to ensure all clothes are labelled with the service users name. Clothes will then be cared for by the home, unless special care is needed - such as dry cleaning, when it will be the responsibility of the service user or their representative.
  • All service users will be treated with respect and the "Principles of Care" will be upheld at all times.
  • During a service users final illness and leading up to their death both the service user and their family and friends will be treated with respect and sensitivity and the service users privacy and dignity maintained.
  • Service users and their representative are asked in advance if they have any final requests, spiritual needs, rites and or function they would wish to receive leading up to and following their death and what staff in the care home would need to do to uphold their wishes.
  • The care staff will liaise with the service users GP and any other appropriate healthcare professional ie: MacMillan Nurses, community district nurse team to ensure the service user receives adequate pain relief and other symptoms which are causing distress can be managed.
    If a service users family wishes to stay with them during their final illness then staff will assist wherever possible.
  • Although the home cannot provide separate accommodation relatives are welcome to stay in the home and be provided with meals and beverages.
    If the service users family require professional bereavement counselling, copies of leaflets and contact details can be obtained from the staff.
  • In the event that a service user has passed away the care staff have a strict policy and procedure to follow to ensure all legal requirements are met. Family and friends will be given adequate time to pay their respects. At all times following death our staff will continue to show respect and sensitivity to the service user and their family and friends


  • To only admit service users that we are sure we can provide a high standard of appropriate care and fully meet their needs.


  • All service users and/or their representatives are invited to view our care home and discuss with the manager and/or staff the type of care required.
    The manager will have an open approach and encourage staff, service users and their representatives to have an input in the home. The manager will also carry out regular surveys and questionnaires of the people who have an input in the home to ensure high standards are maintained. Regular audits will also be performed in the care home to ensure all equipment and services are adequate and meet the needs of the service users.
  • The manager of the home will ensure that all policies and procedures are maintained and updated when required.
  • The manager will ensure that the Statement of Purpose is upheld at all times. Before a service user can be admitted to the home a full assessment needs to be completed by the registered manager or representative to make sure the home is able to fully meet the needs of the prospective service user. This will cover all activities of daily living for example diet, speech & communication, mobility, behaviour, sleep, recreation and a medical history.
  • All service users and/or representatives are required to read and agree with the homes Terms and Conditions prior to moving in. Prospective service users are invited to move into the home on a trial basis of up to 4 weeks. During this time either party has the right to terminate the service users stay with no notice required.
  • Where possible all emergency admissions are avoided. However if it is necessary to admit a service user before all required assessments can be completed the care home will ensure all necessary information is gained and given out within 48 hours. All other admission criteria will be met within 5 days.


  • Service users are encouraged and supported to maintain hobbies and activities of their choice. Relatives and friends are encouraged to become part of the home and play an integral part of the service users life.
  • Service users are encouraged to be as independent as they are able.
  • Service users have the right to exercise free choice and control of their lives wherever possible.
  • Meal times are a social time and meals are nutritionally balanced and well presented.


  • The manager or representative will discuss with the service user during pre-admission assessment any hobbies or activities the service user would like to pursue after their admission and if these would be practical. The findings will be passed on to the activities co-ordinator for any arrangements to be made. All recreational activities are subject to a risk assessment before being incorporated into the care plan.
  • Visits from the service users preferred clergy are encouraged. If a service user wishes to visit their usual clergy the home can arrange this and a member of staff can accompany the service user. There may be an additional charge for this.
  • Relatives and friends are encouraged to visit the care home and are made to feel welcome. Where service users can still get in cars families are encouraged to take them out. Families and friends are always encouraged to come and have a meal with the service user.
  • Service users are encouraged to set their own timetable for the day and the care home has policies and procedures for promoting independence.
  • Service users are encouraged to bring with them appropriate personal belongings to help ensure their room feels like home and comfortable, providing items are practical for the room.
  • The home prefers and actively encourages service users and /or their representatives to handle their own financial affairs, but the manager will give support and guidance when requested.
  • The home has a 4 week rolling menu based on traditional British food and is changed approximately 4 times a year; it includes fresh products where possible and from local sources when available. Lunch is generally the main meal of the day, but changes can be made to accommodate individual service users needs for example special diets or simply requests. We are happy to tailor our menus to meet your needs or requirements.